Plotter Paper Guys
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FAQs

If your product arrives damaged, we will ship you a replacement, no questions asked. We only ask that you report the damaged item to us within 2 weeks of receiving it.
Yes, you will be notified when your order has shipped. Your tracking information will be emailed to the email address provided after your order has shipped.
At the present time, we do not offer credit payment terms.
For immediate help or questions – here’s our phone number 855-240-6467!

Shipping & Handling

We offer free ground shipping on all orders within the Continental United States. Please contact our Customer Service Team if you’re looking to ship internationally and we can provide you with a quote.

Yes, we can ship internationally. Please contact our Customer Service Team at  855-240-6467 to receive a quote.

90% of all of our orders received by 2 PM Central Time (Monday-Friday, excluding Holidays) will be shipped the same day. If your order will take more than 2 business days to ship, you will be contacted.
Yes. You can choose to expedite your order at check-out. You will be provided with multiple expedited options and can pick which works best for you: Overnight, Second Day Air, etc.
Yes, you will be notified when your order has shipped. Your tracking information will be emailed to the email address provided after your order has shipped.

Products

Most of our products are available in sample sizes. Please contact our Customer Service at  855-240-6467 for availability.

Yes, custom paper sizes are available upon request. Please complete our custom sizing form or call us at  855-240-6467 and a Plotter Paper Guys customer service representative will be in contact with you shortly.

Please note: custom sizes are non refundable and non returnable.

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